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Price Snapshot
How much does EngageBay cost?
EngageBay starts at $14.99/mo for a paid plan, with a free plan for smaller teams. Annual and biennial billing bring the per-month price down further.
Plans
EngageBay plans and pricing
3 paid plans · Prices shown for annual billing · Verified Jun 3, 2026
250 contacts, email marketing, CRM, helpdesk, landing pages, live chat
500 contacts, email templates, SMS marketing, lead scoring, social suite
5,000 contacts, marketing automation, A/B testing, custom domain, proposals
50,000 contacts, web analytics, SSO, custom reporting, dedicated support
250 contacts with email marketing, CRM, helpdesk, landing pages, and live chat included.
Beyond the base plan
There's more to the pricing
EngageBay's base plan list above is the starting point. Most agencies stack on add-ons or use separate products from the same vendor.
Separate products from EngageBay
All-in-One Suite
$14.99/mo (Basic, monthly)Marketing, CRM, sales, and support in one platform
The full stack: email marketing, automation, CRM, helpdesk, and live chat. Free up to 250 contacts, then Basic $14.99, Growth $64.99, Pro $119.99 per user/month on monthly billing. This is the plan most EngageBay reviews (and this page) refer to.
View product →Marketing Bay
$12.99/mo (Basic, monthly)Email marketing, automation, and landing pages only
The marketing half on its own: email broadcasts, sequences, landing pages, and lead scoring. Cheaper than All-in-One if you do not need the CRM and sales features.
View product →CRM & Sales Bay
$12.99/mo (Basic, monthly)Contact management, deal pipelines, and sales automation
The sales CRM on its own: deal tracking, calling, appointment scheduling, and sales automation. Pick this if you want the pipeline without the marketing suite.
View product →Service Bay
FreeHelp desk and ticketing
EngageBay's help desk and live chat, offered free. A reason the all-in-one bundle stays cheap versus standalone support tools.
View product →Recommendation
Which plan should you choose?
250 contacts with CRM and email marketing covers most solopreneurs' needs without monthly costs.
500 contacts plus SMS marketing and lead scoring for under $13/month beats most CRM-only tools.
Marketing automation and A/B testing become essential once you hit 1,000+ contacts and need nurture sequences.
SSO and custom reporting are table stakes for larger organizations, plus dedicated support matters at scale.
Pure email tools like MailerLite or Moosend offer better email features at lower prices.
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Editorial
My take on EngageBay pricing
EngageBay's pricing looks reasonable for what you get, especially if you need CRM, email, and support tools in one package. The free plan with 250 contacts and full feature access is genuinely useful for testing. The jump from Basic at $14.99 to Growth at $64.99 is steep, but you're getting marketing automation and 10x the contact limit.
The biennial billing requirement for the advertised rates is a red flag. Most competitors let you get their best pricing with annual billing, but EngageBay wants a two-year commitment for that 15% discount. The per-user pricing also means costs scale quickly as your team grows, which could get expensive compared to contact-based pricing from pure email marketing tools.
Deals
Available discounts
Biennial Discount
15% off when paying for two years upfront
Verdict
Is EngageBay Worth the Price?
EngageBay delivers solid value if you need an all-in-one solution and can commit to biennial billing. The feature set spans CRM, email marketing, and customer support adequately, though none excel individually. For teams wanting everything in one login, the pricing works.
But if you're primarily focused on email marketing or need best-in-class CRM features, specialized tools often provide better value and capabilities.
FAQ
Frequently Asked Questions
Yes, but the advertised rates require biennial (two-year) billing. Monthly and yearly options are available at higher rates.
250 contacts, email marketing, CRM, helpdesk, landing pages, and live chat. No credit card required to start.
No setup fees are mentioned. You pay only the monthly per-user rate based on your chosen plan.
Plan changes are typically allowed, though you'll need to contact support for specifics on biennial billing adjustments.
Yes, the contact limits include all contacts in your database regardless of their status or source.
No money-back guarantee is advertised. The 15-day free trial lets you test before committing to paid plans.
Each team member who needs access counts as one user. Pricing multiplies by the number of users on your account.
See the pricing for yourself
15 days free. No credit card. See which plan fits before you pay.
Start Free Trial on EngageBayMore on EngageBay
Joonas Rotko
Author & founder of That Marketing Buddy
I score marketing software for AI-stack fit (MCP, API, agent-readiness), backed by 10+ years in digital marketing. Building the most trustworthy marketing software database so you can trust the pricing data on this site.
This page may contain affiliate links. I earn a commission at no extra cost to you. This never influences pricing data.