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Omnisend

8.7/10

Ecommerce-focused email and SMS marketing platform with powerful automation and 160+ integrations

Email Marketing
From $16/monthFree Plan Available11 content pieces on this site
Omnisend dashboard screenshot

Why I Feature Omnisend

Omnisend is an ecommerce marketing platform that combines email, SMS, and push notifications in one system. It connects directly to Shopify, WooCommerce, BigCommerce, and other store platforms to trigger automated campaigns based on shopping behavior.

The platform differentiates through pre-built ecommerce automations and a generous free plan. Cart abandonment, browse abandonment, welcome series, and post-purchase flows come ready to activate, which gets revenue-generating automations running quickly.

Rating Breakdown

Overall
8.7
Value for Money
8.4
Ease of Use
9.1
Features
8.6
Support
9.2
Reliability
8.9
Best FeatureEase of use
Biggest DrawbackLimited customization
Omnisend

Omnisend Pricing Analysis

vs. 17 email marketing tools
$16/mo starting price

Above average for email marketing tools

median
Omnisend
$7Median: $13$45+
Starting prices. Scales with usage and team size.
Cheapest in category
Sender
Sender
$7/mo
Category average
$18/mo
Free plan available
14 of 17 tools

More expensive than 59% of email marketing tools on That Marketing Buddy's database. Omnisend also offers a free plan.

Who It's Built For

Omnisend targets ecommerce brands that want multi-channel marketing automation without enterprise pricing. It works for online stores from small Shopify shops to mid-market retailers who need email and SMS working together.

Content creators, service businesses, or B2B companies will find Omnisend's features misaligned with their needs. The entire platform is built around the ecommerce buying journey.

My Take

Omnisend delivers strong ecommerce email and SMS automation at a price point that undercuts Klaviyo. The pre-built workflows and generous free plan make it easy to start generating automated revenue quickly. It may lack some of Klaviyo's data depth, but for most ecommerce stores the practical difference is minimal relative to the cost savings.

Quick Facts

  • Pricing: from $16/mo (full pricing breakdown)
  • Free plan: Yes (Free)
  • Paid plans: 2 plans (Standard, Pro)
  • Pricing model: Freemium

Top Strengths

  • Multi-channel automationcombining email, SMS, and push notifications in one workflow
  • Pre-built ecommerce flowsfor carts, browse abandonment, and post-purchase
  • Generous free planwith up to 250 contacts and core automation features
  • 160+ integrationswith major ecommerce platforms and tools
  • Competitive pricingthat undercuts Klaviyo at similar feature levels

Main Drawbacks

  • Ecommerce-only focuslimits utility for non-retail businesses
  • Less data depththan Klaviyo for predictive analytics and advanced segmentation
  • SMS costs are separatefrom email plan pricing on most tiers
  • Template customizationcan feel limited compared to design-focused tools
  • Reporting depthtrails behind more analytics-focused platforms

Where To Go Next

For the complete feature breakdown and detailed analysis, see theOmnisend overview.

All Omnisend Content

Everything about Omnisend on That Marketing Buddy, from in-depth reviews to pricing breakdowns and comparisons.

Review

A full analysis of Omnisend covering features, pricing, usability, and a final verdict with a rating score.

Pricing Guide

A detailed plan-by-plan breakdown of Omnisend pricing, with hidden costs exposed and recommendations.

Pricing

Omnisend Pricing: Free Ecommerce Email and When You'll Need More

Detailed pricing breakdown with plan comparisons and value analysis for Omnisend.

Blog Posts

2

Articles and tutorials related to Omnisend, covering tips, strategies, and practical use cases.