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Price Snapshot
How much does Chatbase cost?
Chatbase starts at $32/mo for a paid plan, with a free plan for smaller teams.
Plans
Chatbase plans and pricing
3 paid plans · Monthly billing · Verified Jul 8, 2026
50 message credits/month, 1 member, 400 KB per agent, limited models, agent deleted after 14 days inactivity
500 message credits/month, 5 AI Actions per agent, 10 MB training data, 2 members, integrations, basic analytics, attachments
4,000 message credits/month, 8 AI Actions, 20 MB training data, 3 members, Help Desk, voice, telephony, outbound campaigns, API access, auto-retrain agents, advanced integrations
15,000 message credits/month, 12 AI Actions, 40 MB training data, 5 members, advanced analytics, source suggestions, tickets as a source
Higher limits, custom roles & permissions, SSO, white-labeling, audit logs, priority support, CSM, SLAs, HIPAA-eligible
50 message credits per month, 1 AI agent, 1 workspace member, and 400 KB of training content per agent. The AI agent is deleted after 14 days of inactivity.
Recommendation
Which plan should you choose?
50 message credits and 1 agent are enough to prototype over a weekend, as long as you're okay with the agent getting deleted after 14 days of inactivity.
500 message credits, 5 agents, and basic integrations cover a single low-traffic site without paying for API access you won't use.
This is the first tier with API access, telephony, outbound campaigns, and advanced integrations like Stripe and Zendesk.
15,000 message credits and advanced analytics matter more than agent count here, since Pro actually gives fewer agents than Standard.
SSO, audit logs, and HIPAA-eligibility only appear on this tier, and pricing is negotiated directly with Chatbase.
Editorial
My take on Chatbase pricing
The free plan gives you 50 message credits a month and one AI agent, capped at 400 KB of training content. That's enough to prototype an idea over a weekend, but Chatbase deletes the agent after 14 days of inactivity, so don't disappear on it.
The ladder from there is uneven. Hobby to Standard jumps from $32 to $120 a month (nearly 4x), and Standard to Pro jumps again to $400 (over 3x). Standard is also where you unlock API access, helpdesk, voice, and telephony, features covered in my API vs MCP vs CLI guide if you're building automated workflows around your chatbot. Oddly, Pro actually ships with fewer AI agents (12) than Standard (18), despite costing more than 3x as much.
Pro compensates with 15,000 message credits and deeper analytics, so it looks built for one high-traffic bot rather than many small ones.
There's no free trial on any paid tier and no money-back guarantee, so you're committing on faith once you leave the free plan. If you want a lower-cost starting point to compare against, Tidio and the Intercom alternatives list are worth a look before you settle on Chatbase specifically.
Deals
Available discounts
Annual Billing Discount
Chatbase's pricing notes list a 20% discount for paying annually on Hobby, Standard, and Pro. The published annual totals ($384, $1,440, $4,800) work out to exactly 12x the monthly rate, so verify the actual discount at checkout.
Verdict
Is Chatbase Worth the Price?
If you're a solopreneur running one FAQ bot on a low-traffic site, Hobby at $32/month covers 500 messages and basic integrations without much waste. If your team needs API access, voice, or telephony, that's locked behind Standard at $120/month , a jump some smaller teams won't clear.
Once you're at Pro's $400/month tier, you're paying mostly for message volume (15,000 credits) and deeper analytics, not more chatbots; Pro actually ships with 12 agents versus Standard's 18, a quirk worth planning around if you run many small bots rather than one busy one.
For teams weighing other chatbot builders at a similar price point, my SiteGPT alternatives and Tars alternatives pages cover comparable tools.
For an agency managing HIPAA-covered client data, or one that needs SSO and audit logs, Enterprise is the only path, and Chatbase doesn't publish that number.
FAQ
Frequently Asked Questions
Yes. It includes 50 message credits per month, 1 AI agent, and 400 KB of training content per agent. The catch: your AI agent gets deleted after 14 days of inactivity.
No. There's no free trial listed for Hobby, Standard, or Pro. You go directly from the free plan to a paid subscription if you need more than 50 message credits a month.
No refund policy is listed in Chatbase's pricing data, so treat your first billing cycle as the real test of whether the plan fits.
Chatbase's notes list a 20% discount for annual billing. Oddly, the published numbers show Hobby at $32/month or $384/year, which is exactly 12 times the monthly rate with no visible reduction. The same pattern holds for Standard ($120/mo vs $1,440/year) and Pro ($400/mo vs $4,800/year), so check the actual checkout price before assuming the discount applies.
Hobby at $32/month (monthly billing), which includes 500 message credits, 5 AI agents, and basic integrations.
Yes, starting on the Standard plan at $120/month. Neither the Free nor Hobby plans include API access based on the published feature list.
Chatbase deletes AI agents on the Free plan after 14 days of inactivity, according to their plan notes. This limitation isn't mentioned for any of the paid tiers.
See the pricing for yourself
Check the official pricing page for current rates.
View Chatbase PricingMore on Chatbase
Joonas Rotko
Author & founder of That Marketing Buddy
I score marketing software for AI-stack fit (MCP, API, agent-readiness), backed by 10+ years in digital marketing. Building the most trustworthy marketing software database so you can trust the pricing data on this site.
This page may contain affiliate links. I earn a commission at no extra cost to you. This never influences pricing data.