Is Campaign Monitor cheaper than Mailchimp?
- At 500 contacts, yes: on monthly billing Campaign Monitor's Lite is $13/month billed monthly and Mailchimp's Essentials is $27/month billed monthly. Campaign Monitor drops further on annual billing, to $11.70/month billed annually; Mailchimp doesn't show a self-serve annual rate at this contact band. At 5,000 contacts the two cost the same on monthly billing.
Does Campaign Monitor have a free plan?
- No. Campaign Monitor offers a 30-day trial capped at 500 contacts, then paid plans. Mailchimp's free plan has no time limit, just a lower 250-contact cap and no automation.
How many seats do I get on each plan?
- Campaign Monitor includes unlimited seats on every plan, from Lite through Enterprise. Mailchimp scales seats with the plan: 1 on Free, 3 on Essentials, 5 on Standard, Unlimited on Premium.
Which plan do I need for generative AI features?
- On Mailchimp, Standard ($45/month billed monthly) or above; Essentials doesn't include it. On Campaign Monitor, AI Writer is listed on Lite, the cheapest paid plan ($13/month billed monthly). Campaign Monitor reaches AI at a lower price.
Does either tool have a real money-back guarantee?
- Mailchimp's own refund policy names no guarantee window at all; refunds are discretionary, granted only for a system malfunction or a wrongful termination on its side. Campaign Monitor's pricing page doesn't publish a refund policy either way.
What's the automation difference between the two at the entry tier?
- Campaign Monitor's Lite plan includes drip campaigns, signup forms and email sequences with no flow-step limit stated. Mailchimp's Essentials caps automation at this limit: Up to 4 flow steps. That's a real step down from what Standard offers.
What will this cost me at 5,000 contacts, or for a 3-person team on a 1,000-contact list?
- At 5,000 contacts on monthly billing, Campaign Monitor Lite is $75/month billed monthly. Mailchimp Essentials is $75/month billed monthly. For three people on 1,000 contacts, Mailchimp Essentials is $27/month billed monthly and fits all three seats. Campaign Monitor Lite is $47/month billed monthly.