Sender Pricing: How Much Free Email Can You Send?

SMS credits charged separately on Standard plan

The Standard plan includes SMS messaging, but if you exceed your included SMS allowance or need additional SMS credits, you must purchase them separately. SMS pricing varies by destination country and is charged per message sent.

Automatic tier upgrade billing if limits exceeded

If you exceed your monthly sending limit and reach another pricing tier, you'll be automatically charged at the higher tier level on or before your next billing date. This happens even if the billing term ends before the payment is due.

No refunds policy with strict exceptions

Refunds are only provided if Sender terminates services without cause before the end of a paid year. No refunds are given for account suspensions due to policy violations, unused/partially used plans, wrong plan purchases, immediate cancellations after billing, or forgetting to cancel subscriptions.

Prepaid email credits expire after 12 months of inactivity

Purchased email credits remain in your account as long as it's active, but if your account shows no activity for 12 months, it may be considered inactive and your email credits may expire.

VAT not included in displayed prices

VAT is excluded from all displayed prices and varies by country (ranging from 5% to 25%). For example, Germany has 19% VAT while France has 20% VAT, which will be added to your final bill.

Dedicated IP only available for Professional plan with 20,000+ subscribers

Dedicated IP addresses are available for Professional plan accounts with 20,000 subscribers or above, provided at no additional cost upon request. Lower-tier plans and smaller subscriber counts use shared IP addresses.